Your office will receive the payments directly or they will be direct deposited into your account. We do not handle the money. The time frame for when you receive the payments depends on the insurance company. For electronically received claims, some payments are received by providers within as little as 4 days of submission. For Medicare claims, providers generally receive payments 14-17 days after submission. As a general rule, electronic claims are paid in the 7-17 day time period. You then send us the EOB (Explanation of Benefits) so our staff can post the payment, bill the secondary, or bill the patient.